Tuesday, April 21, 2015

Week 5 Results!

The team with the most leases this week is Scott’s Team, with a total of 28 leases!  They are the winners of a $20 gas card. Brian’s Team landed on “Positive Review” and advanced one space. Jeff’s Team and Debbie’s Team landed on “Move-In” and received another peg in their car. Tim’s Team landed on “Negative Review” and had to move back one space.

Team Standings
1st Place: Debbie’s Team with 149 leases
2nd Place: Scott’s Team with 140 leases
3rd Place: Tenley’s Team with 119 leases

Tier Standings
Tier 1: Emerson Place with 33 leases
Tier 2: The Groves at Piney Orchard with 26 leases

Tier 3: Hilltop with 33 leases








Wednesday, April 15, 2015

Ghosting on Craigslist



How to Avoid Ghosting on Craigslist

What is “ghosting”?
The term “ghosting” refers to when you make a post on Craigslist and receive the confirmation that it has been posted, but it has actually been removed so that no one can view it. Ghosting is a restrictive measure used by Craigslist to remove ads they believe are spam, duplicates, or are being posted too often. 
This can be a huge problem for multifamily housing communities that use Craigslist as a leading advertising source and are posting similar ads to Craigslist daily.
Here are a couple of ways to avoid being ghosted:
1)      Avoid Using Links - Craigslist doesn’t like to have its users directed away from their site so they are more likely to ghost an ad with multiple links in it. Your ad should be specific and enticing enough that a prospect will want to pick up the phone and call you without needing to view any other websites.
2)      Change Titles and Descriptions Often – If you are posting the exact same ad every day Craigslist will probably think that your ad is a duplicate and was either posted by accident or that you are trying to spam the site. Get creative with your titles or even use them to highlight a specific apartment or deal that is available. Rather than posting “1 Bedroom Apartment Available” every day, mix it up with titles like “Beautiful 1 Bed with Balcony,” or “1 Bedroom with Parking Included”, and then tailor your description to whatever you want to advertise that day.
3)      Limit Postings From Your Internet Connection – Craigslist tracks who is posting and from where and then limits the allowances for each connection. If you share your internet connection with your Business Center or Community Room and residents are posting a high volume of ads in addition to yours, you are both more likely to be ghosted. Try to separate connections between the offices where you post and where shared Wi-Fi is available to residents and visitors.
4)      Vary the Time of Day That You Post – Posting essentially the same ad from the same account at the same time every day may lead Craigslist to believe that your post is automated or spam. Try to post at different times each day and use this to your advantage by posting during high traffic times and actually gaining more exposure for your ad. Mondays have the highest traffic for weekdays, so try posting on Sunday evening or first thing Monday morning to get your ad seen. During the week people are going to browse on their time off (during lunch or once they are home from work), so post around noon time or right before you head home yourself! Weekends consistently have the highest traffic rates and are a good time to post your best variety of ads.
Once your account has been ghosted it can be hard to start fresh. You may need to start a new account or even request a new IP address from your internet provider since Craigslist can block ads from your whole connection. Be sure to take these precautions when posting and you will steer clear of any problems! 

Have you been able to avoid this "ghosting" epidemic? 

Debbie's Team

Monday, April 13, 2015

Week 4 Results!

The team with the most leases this week is Debbie’s Team, with a total of 35 leases!  They are the winners of a $25 gift card. Jeff’s Team landed on “Positive Review” and advanced one space. Brian’s Team landed on “Move-In” and received another peg in their car. Debbie’s Team landed on “Negative Review” and had to move back one space.

Team Standings
1st Place: Debbie’s Team with 126 leases
2nd Place: Scott’s Team with 112 leases
3rd Place: Tenley’s Team with 94 leases

Tier Standings
Tier 1: Emerson Place with 26 leases
Tier 2: Tie between Spotswood Commons and The Groves at Piney Orchard with 22 leases
Tier 3: Hilltop with 28 leases


We are half way through the contest and it is still anyone’s game! Keep those leasing coming!













Tuesday, April 7, 2015

Curb "Appeal"...It only starts with your curb



The decision to rent at a community is often made in the first moment you arrive on the community. Is there trash? Does it look well maintained? Does it look like they care? Does this look like a place I want to live?

Curb appeal, when done correctly, is our chance to make a great first impression on prospects and residents.  It takes the continual effort of both the office and maintenance staff.  You want to use your communities curb appeal to draw people into the office. Similarly, residents who live on the property may ask themselves the same question and it can influence their decision to renew.

Here is a list of ways you can enhance your curb appeal:

Landscaping.   Check around for dead shrubs and grass.  Make sure you are properly watering your flowers and that your grass is green.  If the landscaping looks dead or not maintained, the impression you give is that you don’t care.  Choose colorful and bright seasonal flowers to help enhance your green grass.

Balloons.  Balloons are great ways to spruce up your curb appeal and make your entry more attractive.  They also draw the eye and attract attention.

Signs and banners.  Colorful, clean signs or banners should always be in good condition.  If not, have them cleaned.   Add some balloon bunches or flowers to these signs for further enhancement.   Changing them each season will also help keep them fresh.

Trash.  Trash should be picked up daily.  Make this a fun event, and include residents and staff by hosting a breakfast and trash pick morning.

Walk your property.  Look for broken blinds that need to be replaced.  Check out welcome mats, both inside and out and make sure they are clean.  Ensure your hallways are cleans of trash and dirt.  Look at rails of stairs and clean them for cobwebs. 

Lighting.  Make sure routine lighting inspections are done and evaluate any areas that may need more attention or additional lighting.  Also, make sure these lights are actually working. 

Below is a link to Zillow for some more tips on how to improve curb appeal as we enter into the heart of the leasing season:


Monday, April 6, 2015

Week 3 Results!

There was a three way tie this week! Jeff's Team, Tim’s Team and Scott’s Team all had 25 leases and receive a $15 Dunkin Donuts or Starbucks gift card. Tim’s Team and Scott’s Team landed on Move-in day, adding another peg to their car and Brian’s Team landed on a “PAYDAY” and receive a $20 AMEX gift card! 

Debbie's Team is still in the lead with 91 leases but Scott's Team is right on their heels with 87.